Valoris is a social services agency whose mental health services are accredited by the Canadian Centre for Accreditation. We support children and youth under 18 years of age, helping them find ways to meet their needs. We involve family members in the intervention in order to foster positive results. Our professionals take their time with you to ensure that they fully understand your needs and figure out how to help you. All of our services are confidential.
No, your child does not need to be diagnosed to access mental health services.
Yes, we can support and equip parents to better understand the challenges faced by their child and help them develop different strategies that will help them both now and in the future.
No, it is not required for the child to have parental permission to seek or receive mental health services. We encourage a person and family-centred approach and will involve the family and significant others around the child whenever possible. However, if the child refuses the presence of the parents or a significant member of it's entourage, we will respect the child's decision as long as it does not compromise the child's safety.
A first telephone contact allows us to better understand your needs. Then, a first appointment is scheduled to further evaluate the service request. At this stage, we ask several questions to fully understand the situation. Sometimes this step requires more than one meeting. Afterwards, we propose a follow-up and you will be directed to the service that corresponds to your situation.
At Valoris, we offer mental health services in an individual or group format, depending on the nature of the need. The objective is to clearly define your needs so that we can work together to find the best way to meet them.
Valoris does not offer adult mental health services. Adults can access community services at the Hawkesbury General Hospital, the Mental Health and Addiction Centre, the Canadian Mental Health Association or by consulting their family physician.