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Privacy and Access to Personal Information

Confidentiality and Privacy

Valoris is committed to protecting the privacy of the children, adults and families it supports. In order to provide quality services, we must collect and use information about you and your family. In accordance with the law, we have set out rigorous protocols and safeguards to ensure your information remains confidential.

Our policies define our commitment to keeping your personal information safe. Employees are bound by a confidentiality oath and are required to follow training when they are hired. For more information, please consult our S-103 Confidentiality and Privacy Policy.

To report a confidentiality or privacy breach (theft of personal information, loss of personal information, unauthorized use of personal information or unauthorized disclosure of personal information), please email

Access to Personal Information

If you are currently receiving services from Valoris or have in the past, you can make a request to access your personal information. For a personal information request, please complete and sign the form. You must also include two pieces of photo identification.

You can submit your request by :


613 693-0709

Attn: Legal Department
173 Old Hwy 17 P.O. Box 248
Plantagenet, Ontario
K0B 1L0

In person at one of our service centres.

Please do not hesitate to contact us for any questions regarding your personal information at 1-800-675-6168

Let Us Help You.

Valoris helps people just like you everyday.